Product Returns Information

We want you to be completely happy with your purchase. If something isn’t right, we’ll do our best to make it right.

Returns

• You may return items within 30 days of delivery.
• Items must be:
  • Unworn and unwashed
  • In original condition with tags attached
  • Accompanied by the order number or proof of purchase

Non-Returnable Items

• Sale or clearance items marked “final sale”
• Gift cards
• Custom or personalized t-shirts
• Worn or washed items

How to Start a Return

To request a return, please email us at orders@ewgear.com with your order number and the reason for return.
Once your return is approved, we’ll provide instructions on where to send the item.

• Customers are responsible for return shipping costs unless the item is defective or we made an error with your order.

Refunds

• Once we receive and inspect the returned item, your refund will be processed to the original payment method within 5–10 business days.
• Shipping fees are non-refundable unless the return is due to our mistake.

Exchanges

• Need a different size? Email us at orders@ewgear.com — we’ll do our best to help, depending on stock availability.
• The fastest way to exchange is to return the item and place a new order.

Questions?

Email us at orders@ewgear.com. We're here to help!